To make full use of the features and services we offer at VIVID Travel, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain features of this website by using them. By using the website you agree to our use of cookies as described in our Cookie Policy.

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties that we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.


What are cookies?

Cookies are small text files stored on your computer. They allow us to distinguish you from other users when you visit this site and to provide a personalised experience to you. Cookies themselves do not contain any personal information, and VIVID Travel does not use cookies to collect personal information.

There are two types of cookies:

  • "Session" cookies that vanish when you close your browser. As an example, these are used when you log in to My VIVID to remember that you are logged in as you browse around the site
  • "Persistent" cookies that will remain after you close your web browser. An example of how these are used it once you have signed up to our newsletter, we will not continue to ask you to do so – giving a better browsing experience.

The VIVID Travel website uses both types of cookies. We also use Google Analytics, which uses its own cookies – you can read the Google Analytics Privacy Policy here


Controlling our use of cookies

You can use your browser settings to accept or reject all, or certain, cookies. Your browser will also allow you to delete cookies that have already been stored. The menu options for this will differ by browser and browser version; instructions will be provided if you use the browser's Help function and search for 'cookies'.


What happens if I turn cookies off?

If you turn cookies off, during your visits to our website certain features won’t work correctly. For example, you would not be able to access your account in My VIVID if your cookies are disabled. Remember, our cookies are completely safe and do not store any unencrypted personal or confidential information about you.


Find out more

If you want to know more general information about cookies, visit this website.